Last updated: 11th Sep 2023
In these terms of service (“Terms of Service”), the words "you," "your," and "User" mean each and every person who accesses or uses any Service (as defined below), including any business or other entity on behalf of which any Service is accessed. The words "we," "us," "our," refer to "Footprint" as defined below.
A "Team" shall mean a group of Users who access or use any Service collectively, and who are identified as a Team by a designated Team handle. Please review these Terms of Service before using or accessing any products or services offered by Footprint (each, a "Service," collectively “Services”), which include but are not limited to Footprint’s website (footprint.network) and the subdomains thereof (collectively, the "Site").
All Services are provided by the company Footprint Analytics, a Singapore registered company. By accessing or using any Service, you signify that you have read, understand, and agree to be bound by these Terms of Service, regardless of whether you have registered with Footprint as a User.
IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE WITHOUT LIMITATION OR EXCLUSION OR TO ANY CHANGES TO THESE TERMS OF SERVICE, YOU MUST IMMEDIATELY EXIT THE SITE AND STOP USING THE SERVICE.
The terms and conditions found in these "General Terms and Conditions" sections of the Terms of Service apply to all Services. You understand that specific terms and conditions may apply to certain Users and Services as set out in the following Addenda incorporated into these Terms of Service:
● Footprint Application Service Addendum
● Footprint API Service Addendum
● Subscription Tiers and Pricing Addendum
Services
The Footprint Application Service is a data platform blending web2 and web3 data with abstractions. We help analysts, builders, and investors turn blockchain data into insights with accessible visualization tools and a powerful multi-chain API across 20+ chains for NFTs, GameFi, and DeFi. We also provide Footprint Growth Analytics to help with effective growth in GameFi and any web3 projects.
The Footprint API Service allows Users to have access to Footprint’s data to perform SQL queries on blockchain data.
The Footprint Growth Analytics is an all-in-one data and analytics solution for web3 projects. With Footprint Growth Analytics, you will be able to dive deep into your community and users that will help you build a user-centric product.
Your access to Services, specific features, performance and pricing will be determined by your subscription plan (“Subscription Plan”) selected under “Settings” in your User or Team account or by a separate agreement, as applicable. An overview of Footprint’s Services and Subscription Plans can be found in the Subscription Tiers and Pricing Page.
Terms provided in the Addenda shall supersede these General Terms and Conditions and control the terms for that specific Service in the case of conflict.
We may make changes to these Terms of Service from time to time. If we do this, we will post the changed Terms of Service on this page and will indicate at the top of this page the date the Terms of Service were last revised. You understand and agree that your continued use of any Service after we have made any such changes constitutes your acceptance of the new Terms of Service.
If we change these Terms of Service to your disadvantage, we will notify you before such changes are taking place. Notices may be given in our release notes.
By signing up to the Services, the User receives a non-exclusive, non-transferrable, non-sublicensable, revocable, and limited right to use the Services subject to these Terms of Service.
The Services are under continuous development and may be subject to changes, both in versions, functionality, price and layout. New functionality and features of the Services added at a later stage may be subject to separate terms and payment. Services, features, and functionalities that are free may be subject to payment at a late stage, which will require the User to sign up for a paid Subscription Plan in order to keep using such services, features, and functionalities.
To access our Services, you must create a User account on the Site. This process will include creation of a login and password to access the Services.
When you sign up for a User account, you agree to provide accurate, current, and complete information, as may be prompted by any registration forms available through the Footprint website, in connection with the Services or as otherwise requested by Footprint for such information (“User Information”).
To access Footprint’s paid Subscription Plans, additional information may be necessary, including payment information.
You further represent that you are a legal owner of, and that you are authorized to provide us with, all User Information and other information necessary to facilitate your use of the Services.
Your User account is personal and is only meant for you. You may not share your login details with third parties, nor register other people’s names, addresses or other contact information to your personal profile. You are responsible for ensuring that your information is correct and up to date. Your password and login details shall be stored in a safe location.
You are prohibited from using a login or password of another person to access the Services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to and accept sole responsibility for any and all activities that occur under your account or password.
If you believe or have reason to believe that any of your User Information, including your login and/or password, has been compromised, or that another person is accessing your User account through some other means, you agree to notify us as soon as possible at [email protected].
If your User Information changes, you agree that you will update this information as soon as possible.
You undertake that you will use the Service in accordance with applicable laws and regulations, and in accordance with these Terms of Service. You may only use the Service in a way that is not in detriment to Footprint or others’ use of the Service.
You must not use bots, crawlers, scrapers, or other automated means to access or collect data or other content from or otherwise interact with the Service. You must not modify, adapt, or hack the Service or modify another website so as to falsely imply that it is associated with any Service or Footprint.
The Services are available to users for informational purposes only. We do not give investment or financial advice, and we do not buy or sell assets in any way. You are encouraged to do your due diligence and independent research, and consult with an investment, tax, or legal professional before making any investment decisions. This data may not be accurate or complete, and you should not rely on it as such. You understand that you are using any and all information available here at your own risk.
Because the Services is available for informational purposes only, you may not copy, republish, or remarket data, research, screenshots, or other extracts in a public forum (e.g., a blog post, or your own product). However, some parts of the Services are clearly marked as permissible to share publicly. You cannot resell this content or information, but you may publish it on your websites as long as you add attribution to us (with a “Powered by Footprint” tagline) and with links back to footprint.network.
You are responsible for ensuring that the information you post and the content you share does not:
● contain false, misleading or otherwise erroneous information;
● contain harmful material, such as viruses;
● infringe someone else’s copyrights, trademarks or other intellectual property rights;
● contain sensitive personal data;
● contain information that might be received as offensive or insulting.
Information and content that violate these Terms of Use may be removed by Footprint without prior notice.
You may only register a username or Team handle deemed appropriate by Footprint and that is not associated with a name or trademark actively used by someone else. You may not sell or in any other way transfer your username, Team handle, Team or User account without our prior written consent. Footprint may replace, modify, or delete usernames, Team handles and respective accounts not in accordance with these Terms of Service.
Footprint reserves the right to at any time determine whether a use of the Service is in violation of its requirements for acceptable use. Violation of the applicable requirements for acceptable use may result in suspension of your User account or Team account, without any refunds of any prepayments, and without prior notice. Footprint will however take reasonable steps to notify you after the suspension or removal of your User account or Team account, and state the reason for termination, if possible.
"User Content" refers to any data, information, code or material that is created, submitted, uploaded, or otherwise provided by Users or Teams on the Site or Service, including, but not limited to, queries, visualizations, dashboards, charts and uploaded datasets.
You retain ownership of your original User Content. You do not retain ownership of User Content that is publicly available elsewhere (not on Footprint or on the Site) or is owned by another User or any third party.
You alone are responsible for any of your User Content that may be lost or unrecoverable through your use of the Site or Service.
The User has the right to delete their User Content at any time, however Footprint may choose to not delete data that is publicly available elsewhere.
Footprint is an open, composability-first, crypto data analytics platform. As such, the User understands and acknowledges that User Content may be used, viewed, copied by other Users. When using, copying or reproducing User Content, Users shall give the appropriate credits to the User who created such User Content.
We reserve the right, but are not obligated to, remove used, copied or reproduced User Content that does not, at Footprint’s sole discretion, provide appropriate credits to the User who created the User Content.
License for User Content made public by the User: User hereby grants to Footprint a non-exclusive, non-transferable, royalty-free, fully paid-up, irrevocable, worldwide right and license to use, distribute and display User Content made public by the User to operate, promote, and improve our platform and services, and any commercial and business purposes, including but not limited to advertising, marketing, and data analysis.
License for all User Content: User hereby grants to Footprint a non-exclusive, non-transferable, worldwide, royalty-free, and irrevocable right and license to use such User Content data in aggregated or de-identified form to provide and improve the Services.
We reserve the right, but are not obligated to, reject and/or remove any User Content that we believe, in our sole discretion, violate these Terms of Service or a third-party’s copyright.
Users can contact customer service on the website to change their team's subscription plan.
If you upgrade your Subscription Plan, you will be allowed to start using the additional features applicable to the new plan immediately. If you upgrade from another paid subscription, you will be charged the price of the new Subscription Plan pro-rated to the number of days left in your previous subscription’s period.
If you downgrade your Plan, you will continue to have access to the features of the previously acquired Subscription Plan until the end of the then current subscription period. You will be charged the amount associated with the new Subscription Plan and have access only to the features of the new Subscription Plan at the end the relevant subscription period.
You may terminate the subscription for the Service at any time. You are solely responsible for properly canceling your account. Any prepaid amounts will not be refunded. At the end of the subscription period, you will be charged any extra execution amounts applicable to your Subscription Plan.
You will have access to the Service for the remaining period corresponding to the prepaid amount.
Upon termination of a Subscription Plan the User’s data (including, but not limited, to User Information and User Content) may be deleted without prior notice. The User must therefore export any data it wishes to retain prior to the end of the Subscription period. For additional info, see our Privacy Policy.
User Content is hosted and stored by Footprint in the United States and Hong Kong. In the course of providing the Application Services, Footprint's service providers may process User Content, including but not limited to any associated personal information, in the United States and Hong Kong.
The Application Services or Documentation may display, contain links to, or connect with third-party products, services, and websites (collectively, “Third-Party Services”). Any statements, services, offers, or other information that constitutes part of the Third-Party Services made available by third parties on the Application Services or Footprint Sites, or which are accessible through the Application Services are those of the respective authors or producers and not of Footprint or its stockholders, directors, officers, employees, agents, or representatives. Footprint does not control Third-Party Services and does not guarantee the accuracy, integrity or quality of such Third-Party Services. Third-Party Services are governed solely by the terms and conditions of those Third-Party Services and Footprint is not responsible for the performance of and does not endorse any Third-Party Services or any information or materials advertised in any Third-Party Services. If Customer installs, enables or uses Third-Party Services with the Application Services that requires the transfer of Customer Content for the Third-Party Services to interoperate with the Application Services, Customer grants Footprint permission to allow the provider of the Third-Party Services to access or receive Customer Content for the interoperation of that Third-Party Service with the Application Services. Footprint is not responsible or liable, directly or indirectly, for any transferring, transmitting, damage, disclosure, modification, deletion or loss caused to Customer or Customer Content by Customer’s use of or reliance on any Third-Party Services and Footprint does not guarantee the interoperability of such Third-Party Services with the Application Services. It is Customer’s responsibility to evaluate the information, opinion, advice, or other services available on and through the Application Services. Footprint does not provide the equipment required to access the Application Services. Customer is responsible for all fees charged by third parties related to Customer’s access and use of the Application Services (e.g., charges by Internet service providers).
You represent, covenant, and warrant that (i) you will use the Service only in compliance with all applicable laws and regulations, and in a way that will not harm the Service or anyone else’s use of it; (ii) the information you provide us is true, accurate, and complete, as you are solely responsible for such information; and (iii) your use of the Site or Services do not violate any laws or regulations or any agreements with any third parties.
All User Content posted on the Service must comply with applicable copyright laws and other applicable laws. You agree that any User Content you post does not and will not violate any law or infringe any rights of any third party. If you think any User Content infringes your rights, or if you want to challenge user content that has been taken down from the site, please contact us at [email protected]. You understand and acknowledge that Footprint may delete any User Content in the case Footprint received a notification of a third-party alleging copyrights or other intellectual property infringement.
You further represent, covenant, and warrant that you will not (i) try to reverse engineer, disassemble, decompile, extract, or decipher the Services or software making up the Services, (ii) navigate or search the Services with any tool, software, agent, engine or other means (including bots, avatars, intelligent agents, or spiders), (iii) use a mean other than Footprint’s provided interface to access the Services, (iv) use the Services in a way that could impair, overburden, damage, or disable any portion of the Services, or (v) copy or mirror any material contained on the Site or the Services (unless as allowed herein).
The Subscription Fee varies according to the Subscription Plan. Usage in excess of the agreed quotas for Credits, Executions and/or Data Points under any Subscription Plan (overage) will be payable in arrears.
The Subscription Fee is exclusive of all direct and indirect taxes, charges, fees, and duties, including but not limited to any VAT or withholding tax. The User will bear any tax costs, including, notably, VAT and any applicable local withholding taxes.
The Subscription Fee is subject to change upon thirty (30) days’ notice from us. Such notice may be provided at any time through the Footprint website, the Service, or by email. Your continued use of Footprint after receiving this notice will be understood as your acceptance of the new Subscription Fee.
There are no refunds or credits for termination of your account before the end of any prepaid service period.
Footprint reserves the right to suspend the Services in the case of non-payment of the Subscription Plan’s consideration.
If you choose a paid Subscription Plan, Footprint will require you to pay with credit or debit cards. Card payments are processed via a third-party service provider, Stripe Inc. (“Stripe”). Stripe is licensed to provide these payment services and complies with the relevant laws and regulations. All payments for the Services are subject to the Stripe terms and conditions, which may be amended by Stripe from time to time.
All card data is stored by Stripe. Footprint does not store any card data. The User may delete a stored card in the User’s profile on the Site. Footprint shares with Stripe User Information other than card data, as Stripe does not store any other User information.
The User authorizes Stripe to process card payments for the Services on the User’s behalf. The payment amount will be equal to the total pricing of the User’s order.
In the case the debit or credit card is rejected, the User may update the payment information. Payment must go through for the order to be submitted and processed.
Footprint retains all rights to all elements of the Service. This includes, but is not limited to, the rights and ownership to algorithms, source code, object code and accompanying documentation, user interface design, graphics, illustrations, data, drawings, images, concepts, techniques, and specifications, design, trademarks, know-how, trade secrets, copyrights, and all other intellectual property rights.
The User agrees that Footprint may list and/or identify a User’s name (including by displaying User’s trademark) to identify the business relationship between the parties on Footprint’s website and in other marketing and advertising collateral.
The default number of Executions a User or Team is entitled to perform is defined in each Subscription Plan. For the purposes of these Terms of Service, an “Execution” is defined as a request for data or information from Footprint’s database originated from either the Footprint Application Service or the Footprint API Service. Footprint may suspend or block the User if Footprint believes, at its sole discretion, that the User is abusing the limitation of Executions.
Footprint may offer free access to the Services for community Users and Teams (hereinafter "Community Users"). Community Users are Users or Teams that are not subscribed to a paid Subscription Plan.
The Service is hosted on an infrastructure delivered by a third-party cloud service provider. As a Community User you recognize that you may only use the Service in a way that does not substantially affect the capacity of the infrastructure and/or the performance of the Service. Footprint sets the limit for when use of the Service is deemed to substantially affect the capacity of the infrastructure, at its sole discretion.
Footprint reserves the right to suspend, revoke, limit or terminate your access to any of the Services if Footprint, at its sole discretion, suspects that the Services provided by Footprint are being used in violation of these Terms of Service by you or your Team.
Footprint is entitled to transfer its rights and obligation pursuant to these Terms of Service to a third party as part of a merger or acquisition process, or as a result of other organizational changes.
To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis without express or implied warranty of any kind, and we do not guarantee or ensure any Execution.
Footprint expressly disclaims all warranties of noninfringement, merchantability, satisfactory quality, accuracy and fitness for particular purpose and the User’s expectations and intended purpose, nor that the Service is free of bugs, errors, defects or omissions, and that operation of the Service will be error-free or uninterrupted nor that all nonconformities will or can be corrected.
The contents of the Services and any associated data, text, graphics, links and other materials may be based on sources that Footprint does not control, including data provided by third parties and Users. Footprint does not represent that the content of the Services is accurate or complete, and it should not be relied on as such. The Services and associated data may contain inaccuracies, typographical errors, and other errors. You understand that you are using any and all information available here at your own risk.
Footprint may, from time to time, need to temporarily suspend access to the Service due to software updates or maintenance. Footprint will correct any errors as soon as commercially possible. Nevertheless, Footprint does not guarantee a specific time limit for correction of errors, and we are not liable for any loss due to errors or downtime of the Site or the Service.
We do not provide any endorsements or guarantees for any individual or entity using the Services, nor any third-party content posted on Footprint’s website.
Your sole and exclusive remedy for any problems or dissatisfaction with the Site or the Service is to delete your account and stop using the Service.
The Service is controlled and operated from its facilities in Singapore. Although the Service may be accessible worldwide, Footprint does not claim, and we cannot guarantee that the Service is or will be appropriate or available for any location or jurisdiction, comply with the laws of any location or jurisdiction, or comply with laws governing export, import, or foreign use.
The User agrees to indemnify Footprint for any loss, including indirect loss, arising out of or in connection with your use of the Services or violations of these Terms of Service.
We, our officers, shareholders, employees, agents, directors, subsidiaries, affiliates, successors, assigns, suppliers or licensors shall in no event be liable for (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Service; (iii) any unauthorized access to or use of our secure servers and/or any and all information, including personal information or financial information, stored therein; (iv) any errors, mistakes, losses, damage or unauthorized access resulting from the use of third party applications by you, by your end users, or by us on your behalf; (v) any interruption or cessation of transmission to or from the Service; (vi) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vii) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; (viii) for the other users; (ix) any indirect, special, incidental, punitive, exemplary or consequential damages; or (x) any loss of use, loss of profits, loss of savings, loss of reputation or loss of goodwill arising out of or in connection use of the Services, whether or not such damages are based on tort, warranty, contract or other legal theory, even if we have been advised or are aware of the possibilities of such damages, and even if a remedy fails of its essential purpose.
Any claims for damages must be notified to us within ninety (90) calendar days of the date you first know or reasonably should know of the event giving rise to such claim. Any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim.
Footprint’s liability is in all events limited to what the User have paid for the Service the last 3 months prior to the date of any claim.
This section applies to the fullest extent permitted by applicable law.
You agree to defend, indemnify, and hold us and our affiliates harmless from and against any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against us by any third party due to or arising out of or related to (i) your User Content; (ii) use of the Service; (iii) your violation of any law or regulation or the rights or good name of any third party; and (iv) violation of these Terms of Service, or violation of any rights of another.
Footprint is situated in Singapore and is thereby subject to Regulation 2016/679 (EU) - General Data Protection Regulation (hereafter referred to as the “GDPR”). All personal data processed by us shall be processed in accordance with the GDPR.
We maintain a Privacy Policy, and it details how we handle and protect data. We fully incorporate our Privacy Policy into this Agreement. Note that we reserve the right to update the Privacy Policy at our discretion, and that any changes made to our Privacy Policy are effective when the updates are live on our Site.
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at [email protected].
The Terms of Service will be governed by and construed in accordance by Singapore law, without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the Singapore District Court for all disputes related to or arising out of this agreement and waive any objection to such jurisdiction or venue.
Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Singapore and local laws and regulations, including but not limited to export and import regulations.